FEES & BILLING POLICY
Conscious Living Counseling & Education Center is a private clinic. We try to simplify the billing process for you. Please let us know if you have any questions.
MEDICAL RATES & FEES
CLCEC BILLS YOUR INSURANCE FOR YOU.
We process claims for you. We accept BCBS PPO & Sanford Health.
Your copay or balance due is paid at the time of the appointment.
Co-insurance payments are due after the claim is processed unless you have not reached your deductible.
A credit card or HSA card is held securely and follows federal requirements.
Digital statements are emailed securely using the payment portal. You may request a paper statement.
*Rate change evaluated annually.
CURRENT RATES:
Clinical Care Services
Please remember that these are CLC’s baseline rates; your insurance company reserves the right to reduce the amount you owe based on your policy. For more information, please get in touch with the office directly or complete an appointment request form.
Evaluation & Assessment | Fee $ 250.00
Therapy Session | Standard Full | $250.00
Therapy Session | Shorter Sessions | $145.00 – $250.00
Non-Clinical/Medical Care & Counseling
Non-medical fees are due at the time of the appointment. Non-medical services are appointments without a diagnostic assessment and medical treatment plan. All non-medical sessions are private pay. Non-medical appointments, including consultations, are $230.00 and are typically 50 minutes long.
Session/Meeting | 50 minutes | $230.00
BILLING & ATTENDANCE POLICIES
LATE CANCELATION AND NO-SHOW FEE POLICY
We require a 24-hour notice to cancel or reschedule your appointment.
If you cancel late and we cannot fill your appointment, we reserve the right to charge a late cancellation fee of $ 75.00 to the full fee for frequent cancellations or no-show fees. The cancellation fee is for holding your appointment and limiting access to other people wanting to schedule.
15-MINUTE POLICY
It is ideal if you can arrive at the time of your appointment or a few minutes early. If you are over 15 minutes late, your appointment will be canceled.
TERMINATION OF SERVICES POLICY
We reserve the right to terminate services if you reschedule or cancel your session three times (consecutively), you are a no-show, or if the number of canceled appointments is frequent.
We reserve the right to terminate services and disclose your billing information to collect the debt if you violate billing policies. For more information, please see the NOTICE OF PRIVACY PRACTICES & PATIENT DISCLOSURE AGREEMENT FORM.
PAYMENT, INSURANCE & COLLECTION POLICIES
To keep the service costs down and as contracted by your insurance provider, payment for each session and/or co-pays are due at the time of service. A credit card or HSA is securely held on file for all patients.
OUTSTANDING BALANCE
An outstanding balance is due at the time of your appointment. If you cannot pay your total balance, arranging payments with our billing manager may be an option. Outstanding balances cannot exceed $200.00. A credit card on file is required for non-medical services and patients carrying a balance.
INSURANCE
If using insurance, provide us with information about your claim, including your insurance card, number, date of birth, and address. This information must be supplied within 24 hours of an appointment to use your insurance.
Please make every attempt to present accurate insurance information at the time of the session. If we do not have the correct information, we will not process a claim, and you will be responsible for the balance due. If we have not received payment from your insurance company within 60 days (depending on the insurance plan, as turn-around time varies based on the company) of submitting a claim, you will be responsible for the balance due. Please ask us if you need assistance.
Please confirm your benefits with your insurance company. We will work with your insurance company to help you receive the benefits you are entitled to. Insurance benefits have become increasingly more complex. It is sometimes difficult to determine how much mental health coverage is available. You are ultimately responsible for the full payment of fees.
COLLECTIONS
When your bill is unpaid, a collection agency may be chosen to manage delinquent accounts. In most collection situations, the only information released regarding a patient’s treatment is the name, the nature of services provided, and the amount due. Legal costs will be included in the fees if such legal action is necessary.
IN-NETWORK INSURANCE PLANS
We are in-network with BCBS PPO and Sanford Health. We’re proudly in-network with both companies as their policies are pro-mental health.
We are not registered with government-issued expansion plan policies at this time.
OTHER
We accept Visa, MasterCard, Discover, FSA, debit cards, personal checks, and cash as forms of payment for your convenience. We do not accept American Express.
BILLING ETHICS
Our policies are designed to state expectations clearly. When it comes to the cost of medical care in the US, there are a lot of problems to fix! Everyone has a role – from patient responsibilities, managing costs, employers paying medical providers a reasonable wage, and training to provide excellent patient care. It’s a complicated balance. Please let us know if you have any questions about our policies.